Remote Customer Service Representative

Are you looking for a job that lets you work comfortably from home? Do you want to join a company that values its employees and makes a positive difference in the community? Aetna is excited to offer a unique opportunity for a Remote Customer Service Representative.

As a part of our team, you’ll be the friendly voice helping our customers navigate their healthcare needs. You’ll play an important role in making healthcare easier for people. Your work will touch lives every day!

What You’ll Do

In this position, your primary responsibility will be providing excellent service to our members. Here’s what you can expect:

Answer incoming calls and respond to customer inquiries.
Provide accurate information about healthcare plans and coverage options.
Assist customers with billing questions and claims processing.
Resolve issues and provide solutions quickly and effectively.
Document calls and interactions in our database.

Who We’re Looking For

If you have a passion for helping others, we want to hear from you! Here are some qualities that would make you a great fit:

Strong communication skills.
Ability to listen and empathize with customers.
Good problem-solving skills.
Comfortable using computers and technology.
A team player who enjoys working in a supportive environment.

What You’ll Get

At Aetna, we believe in taking care of our employees. When you join our team, you’ll enjoy:

Flexible work hours and the ability to work from home.
A competitive salary with performance bonuses.
Health benefits, including medical, dental, and vision insurance.
Generous paid time off to relax and recharge.
Opportunities for career growth and development.

Why Aetna?

Aetna is more than just a place to work; it’s a place to grow. We believe in supporting our employees both personally and professionally. Our culture is all about respect, inclusion, and teamwork. We celebrate diversity and encourage everyone to bring their unique perspectives to the table.

Our mission is to improve the health of our members, and you’ll be a part of that mission. Every call you take and every issue you resolve makes a difference in someone’s life.

How to Apply

If you’re ready to embark on this rewarding journey with us, we want to hear from you! Please visit our application page to apply for the Remote Customer Service Representative position.

Don’t miss your chance to join Aetna, where you can shape your career while making a meaningful impact in the world.

We’re excited to see your application!